Froggy Dream ships all orders anywhere in the United States. We will also ship all orders same-day, if they are placed before 2 PM Eastern Time Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.
Is Froggy Dream able to ship to all 50 states?
Froggy Dream can ship to any street address in all 50 states, including Alaska and Hawaii. If you have a PO Box, we can ship your order via FedEx SmartPost, which takes 2 to 7 business days for delivery.
How can I track my order?
Your order confirmation will include a serial order number; you can use this number to track your order through USPS tracking
Can my order ship through the weekend?
FedEx will only deliver on business days and Saturdays; they do not offer shipping services on Sundays or holidays.
How soon can Froggy Dream ship my order?
Orders placed Monday-Friday before 2 PM go out on the same day. Orders placed after 2 PM will be shipped the following business day.
What if I don’t receive my Froggy Dream order?
Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can reach our customer service at 1-800-275-8777 to start a USPS trace. And if you’re not completely satisfied with your order from Froggy Dream within 60 days, we are happy to refund your money – 100% Satisfaction Guaranteed.